General Manager

General Manager
Employment type: Full-time
City: Edmonton
Last visit: 2014-10-29
Author's ads: 1

Posted: 2014-10-29


At Service Experts Heating & Air Conditioning, we believe in doing what’s right for our customers and our employees. We offer the stability of working for a national industry leader but we also treat our people like family. Our team is made up of the very best, and we provide ongoing training, support, and opportunities for unlimited professional growth. 


We are seeking a results-oriented leader to fulfill the role of General Manager for one of our Edmonton Centres.  The ideal candidate possesses a minimum of 5 years of management experience in the Home Services or HVAC industries; and has strong interpersonal and communication skills to build and maintain a successful team.    


Duties & Responsibilities:

Full P&L responsibility for the Centre

Plan, coordinate and direct the overall operations of the Centre, including field sales, service delivery, and customer service

Accountable for sales growth and overall profitability of the Centre

Execute the Centre’s training plan to ensure quality service delivery

Assist Service Technicians and other technical staff with major problems as necessary, and ensure key processes are created/maintained ensuring department effectiveness and efficiency

Coordinate inventory management with Centre supervisors (parts and equipment)

Responsible for local assets assigned to the Centre (vehicles, computers, facility, etc

Develop and maintain an active role in the local community (business networking organizations, community activity involvement, etc

Ensure work is conducted in compliance with provincial and local regulations and in accordance with licensing requirements



A minimum of 5 years of management experience in the HVAC/Refrigeration and / or Home Services industries

Excellent people management and leadership skills, including training and coaching skills

Demonstrated ability to positively influence sales and profitability

Experience working with financial data, margin calculations, etc.

Excellent written and verbal communication skills

Strong problem solving, planning and organizational skills

A complete and thorough understanding of Word, Excel, PowerPoint 

Demonstrated commitment to the delivery of customer-focused service and installations


All employees must be able to pass our criminal background check and driving record check. 


We are proud to offer competitive benefits which include medical benefits, dental benefits, short-term and long-term disability benefits, world-class training, and long-term career opportunities.


Ready to join our team?


Please email your resume to


Join the team of Experts and realize your full potential!


Service Experts is an Equal Opportunity Employer.

Career Level: Management

Years of Relevant Experience: 5 Years

Industry: Energy , Oil and Utilities

Job Function: Retail In-Store