Guest Services Representative

Guest Services Representative
City: Edmonton
Last visit: 2014-10-29
Author's ads: 1

Posted: 2014-10-29


Property/Location: Baccarat Casino, Edmonton, AB Who We AreAt Gateway Casinos & Entertainment we know that our remarkable team of 3,000 professionals in nine casinos and three community gaming centers is what makes us stand out in the Canadian Gaming and Hospitality industry. We hire great people for their professionalism and passion for exceptional customer service. By joining one of the largest casino companies in Canada, you will enjoy various career opportunities, a culture of continuous improvement, and the excitement of an environment that embraces diversity, integrity and fun.Share your passion for people and service!  Welcome to Gateway. The Position:Make each and every guest's stay a great Gateway one! As a Guest Services Representative you will meet, greet and assist guests, answer inquiries, and provide solutions for any concerns. A Great Fit,if YouAre friendly, personable, and willing to go the extra mile to satisfy guest's needsLike welcoming and talking with guests both on the telephone and in person regarding products, events and promotionsCan juggle multiple tasks, manage time well, and thrive in a fast paced environmentHave a smile and patience for everyone you meet and are tactful in dealing with sensitive mattersCan benefit from working flexible hours, evenings, and weekends What You Will RequireMinimum 6 months experience in the guest services / hospitality industryExcellent customer service skills, including demonstrated ability to be friendly, efficient, polite and patientServing It Right Certificate (In BC) / ProServe Certificate (In Alberta) to be completed prior to start dateWorking knowledge of computer skillsKnowledge of additional languages or cultures an asset What Is NextIf this is an opportunity you are interested in and your qualifications match the job described above; please apply electronically and early so that you don't miss this opportunity.  This job will remain open and posted on Gateway Careers website until a competitive candidate pool is identified. Gateway is not responsible for the validity of jobs listed on other websites. We appreciate and thank you for your application. Only the most qualified candidates who are legally entitled to work in Canada will be contacted for pre-screening. In the event that you do not hear from us this time around, please feel free to apply for future vacancies. Gateway is not accepting agency resumes for this position at the

Competitive wages

Health benefits

RRSP contributions

In-house job opportunities. We pride ourselves of developing talent from within.

Reward and recognition programs

Paid Training

Free Parking (in most locations)

For casual positions, we hire based on your availability

Fast paced, fun, exciting work environment just a cool place to work!

Years of Relevant Experience: 2 Years

Industry: Hospitality

Job Function: Customer Service

Website: http://